Responsibilities
Project Managers oversee all aspects of design projects, are responsible for their successful execution and delivery (technically, financially), and develop/maintain client relationships. They are expected to have sufficient project experience, technical expertise and communication skills to represent my client in a positive and effective manner with clients, governmental agencies and the general public. They are expected to set an example for production staff by properly complying with all company and group policies and procedures.
Specific Duties
- Project Managers work under the direction and mentoring of Team Leaders, Technical Directors and the Group Leader and are expected to be proficient at all of the engineering tasks of Staff and Project Engineers, and must also be proficient at: Taking full ownership of, and managing all aspects of, projects from conception to completion.
Technical
- Oversee Utility Infrastructure planning, studies and design projects, which may include: regulatory compliance, funding sources, alternative project delivery, construction, utility management, drinking water (source of supply, treatment, residuals handling, pumping, distribution, storage), wastewater (collection, CSOs, lift stations, treatment, biosolids), and stormwater management (drainage, green infrastructure)
Project Development/Planning
- Prepare scopes of work, fee justifications, and contracts for each project
- Coordinate marketing/resume materials
- Assist in development of proposal for project work, scope of work, services, subconsultant agreements and fees (or work with appropriate staff to get this accomplished)
- Establish a project plan including schedule with major deliverables and quality review milestones, file management, risk register, staffing needs, and budget with man-hour utilization and revenue forecasts
- Coordinate each project with the client, regulatory agencies, utility companies, and land acquisition professionals as necessary to drive the project schedule
- Coordinate each project with other department's schedules through the Group Leader to promote productivity and cooperation among the project team
- Coordinate each project with subconsultants' expertise and work schedules
- Set up project in accounting software
Project Execution
- Delegating/directing the work of, and mentoring production staff to accomplish project goals within budget and schedule, while maximizing productivity and profitability
- Identify project roadblocks, troubleshoot and resolve them, responding to construction-related problems as quickly as possible
- Serve as representative of firm at all required meetings, leading client coordination, project team coordination (including subconsultants), design, and construction progress. Prepare meeting minutes including discussion topics, major decisions, running action item list, and information needs
- Prepare/conduct technical writing and presentations
Project Administration
- Monitor projects with respect to scope progress, schedule, budget and staffing
- Prepare and distribute project progress reports to client and project team including: items accomplished, items planned, schedule/budget updates, action item list update, information needs, invoicing and accounts receivables
- Manage scope creep by monitoring and documenting progress to determine if additional services are warranted. Aggressively seek additional compensation for work outside the original scope of each project, preparing contract amendments as necessary
- Maintain and share updates with project team: project plan, schedule, risk register, file management, client correspondence documentation
- Monitor/forecast labour needs weekly. Coordinate with Team Leaders, Group Leader and other Project Managers for allocation of personnel to staff each project. Collaborate with other Project Managers to manage workload distribution and project resources
- Control revenue recognition and billing in accounting software for assigned projects
- Forecast revenue projections monthly
- Communicate with Group Leader on potential risks
- Complete project closeout requirements (documentation, archiving, accounting, marketing, resumes, celebration, lessons learned, etc.)
Quality Assurance
- Mentor and provide direct hands-on assistance when teaching new design elements, oral and writing skills to design engineers and technicians
- Supervise the work of all project personnel so each project meets professional standards, follows the established quality management plan, and maintains the established budget and schedule
- Review the final design documents and calculations prepared by Engineers and Technicians for completeness and accuracy prior to every submittal
- Review work that is performed by other engineering disciplines and/or subconsultants to identify and resolve design conflicts and for contract compliance
- Facilitate quality review process for design approach, constructability and accuracy
Client Management
- Be responsive to all client requests
- Maintain positive relationships with clients to resolve all project questions such as project scope, design exceptions, project development process, schedule, extra work, and billings
- Maintain positive relationships with existing clients focused on developing profitable repeat work, communicating with, and providing technical support to, the business development team
Training
- Participate in local and/or national industry, professional, and community organizations
- Continuing education in support of engineering certifications/licensure, remaining current with design best practices, industry standards, emerging technologies and to enhance skills in other relevant areas including, but not limited to:
- Project management
- Accounting software
- Agreements, including alternative project delivery
- Fee development
- Risk, liability, and claims process
- Public speaking
- Leadership skills
Performance Metrics
- Utilization rate goal of 80%
- Successful completion of projects
- Quality of deliverables as measured by client satisfaction and construction process
- Profitability of projects
- Level of client relationships maintained
- Staff development
Qualifications
- Registered engineer with 7+ years diversified Utility Infrastructure experience (up to one year of graduate school can be considered as part of the years of relevant experience)
- Experience in utility infrastructure engineering and construction projects (drinking water, wastewater, stormwater)
- Proven project management abilities resulting in on-time and on-budget delivery, along with maximizing profitability
- Strong written and verbal communication skills
