POSITION SUMMARY
The Operations Manager is responsible for overseeing a portfolio of energy-based project deliverables and project delivery teams. This includes planning and managing personnel, preconstruction costing, constructability, risk management and review, as well as portfolio financial management and reporting.
Ensure KPI performance expectations are aligned and achievable by leading and managing the project delivery teams, which includes project procurement and engineering collaboration, estimating, contracts, material procurement, and construction delivery. Accountable for project scopes of work delivery, construction cost estimates, risk reviews and mitigation, construction schedule, staffing, sub-contractor qualification, and partnering decisions on managed portfolio projects in the Energy Division. The position has a direct impact on the financial outcome of managed portfolio projects in the Division.
What you'll do:
- Ensure team alignment of project scope deliverables, client management, review of scopes, risk mitigation, cost estimates, contracts, procurement strategies, and construction planning.
- Lead the Project Delivery team, including staff planning, management, and building high-performing teams.
- Develop sub-contractor and vendor strategies, prequalification, scoping, pricing, and management during the preconstruction and construction phases.
- Participate in project development support, customer meetings, and presentations.
What you'll need to be successful:
Communication
- Highly effective in conveying and exchanging thoughts, opinions, or information verbally or in writing.
- Builds effective formal and informal communication channels.
- Analyzes situations to apply the appropriate mode of communication to build trust, improve team relationships, and work results. Models interpersonal communication that invites participation and continued dialogue.
- Checks for understanding of the communication by asking clarifying questions.
Business Knowledge
- Knows key business drivers, how they relate to each other, and work together to produce outstanding business results.
- Demonstrates a broad understanding of financial management principles and the impact on organizational actions. Applies sound judgment to complex financial decisions.
- Understands the critical interdependencies across business functions and analyzes long-term and short-term consequences of decisions.
- Knows division and overall capabilities and limitations - understands both what can and cannot be delivered.
- A deep understanding of client's goals and objectives.
- Broad and up-to-date knowledge of industry trends and market conditions.
Leadership
- Models behaviors that embody the company's values.
- Provides opportunities for all members of the team to contribute.
- Encourages innovative thinking and a collaborative approach to problem-solving.
- Solves conflicts with integrity and transparency.
- Actively provides positive and constructive feedback to all members of the team.
Decision Making
- Gathers information on an issue, impartially considering all aspects of a situation. Makes critical decisions based on relevant information.
- Models the use of sound judgment and integrity to make complex decisions that support organizational goals.
- Anticipates the impact and implications of decisions on planned outcomes or results. Evaluates positive and negative alternatives to critical decisions.
Relationship Building
- Develops a strong and positive reputation as a competent, high-integrity individual. Establishes credibility in all interactions.
- Builds and maintains positive relationships with peers in each division to promote positive business collaboration.
- Consistently builds engaging relationships with internal and external stakeholders through trust, teamwork, and direct communication.
- Manages internal and external relationships in ways that promote the best interests of all parties.
- Controls own emotions and shows empathy when interacting with others.
Accountability
- Meets commitments. Holds others to commitments and provides support when needed.
- Demonstrates a strong sense of urgency, motivation, and tenacity in achieving objectives.
- Recognizes and learns from mistakes without blaming others. Takes action to correct mistakes and helps others learn from the mistakes.
Internal
- Work closely with the Energy Division Project Development to support the development of procurement packages, manage risk, and develop project pricing that aligns with the division's business and financial goals.
- Manage team revenue planning and management, as well as participation in monthly project review reporting.
- Collaborate and communicate with the client and ensure internal members of project teams are aligned with the client value proposition.
- Engage the E&C division and sub-contractor field resources to incorporate constructability input during the preconstruction and construction phases.
External
- Participate in the development of design work performed by consultants as it relates to scope and pricing during the design phase.
- Collaborate and communicate with the client and all members of project teams.
- Attend and participate in applicable industry conferences and seminars.
- Manage post-award client relationships.
What you bring to the table:
- Must have excellent working knowledge of Mechanical, Electrical, Plumbing, and Fire Protection (MEPF) systems and a working knowledge of General Building Construction.
- Strong interpersonal and communication skills to become a collaborative, persuasive leader of cross-functional teams and help develop favorable customer relationships.
- Must understand the fundamental concepts and practical application of design-build/design-assist scope development, cost estimating, and contracting.
- A thorough understanding of the different trades, including MEP and building construction, as it relates to cost and scope.
- A thorough understanding of the commercial terms within a construction contract.
- Participate in the preconstruction phase to ensure the project scope, quality, schedule, and performance expectations are aligned and achievable. This requires advanced knowledge in engineering and design, estimating, negotiating contracts, planning construction activities, selecting subcontractors, and leading/managing the client and project team. Various stages of preconstruction will require the ability to self-perform these tasks.
- This position requires some travel to perform site investigations and attend in-person meetings with clients, design teams, subcontractors, vendors, and other project participants as required.
- Bachelor's degree from an accredited college or university in mechanical, electrical, or architectural engineering.
- A minimum of 10-15 years of ESCO, GC, or MEP contracting and management experience.
